Pestana Palacio Do Freixo, Pousada & National Monument - The Leading Hotels Of The World, Porto

I was thrilled with my stay at the hotel in Porto! The rooms were nicely appointed, comfortable, and well-kept, with updated bathrooms. However, I did feel that the room size was a bit small for the number of guests staying. The service was top-notch, with the staff explaining the menu thoroughly and catering to all my needs with a smile. The location, although overlooking the river, required an Uber ride into the main town of Porto due to traffic, which was a bit inconvenient. The dining experience was fantastic, although the buffet area was a bit crowded during peak hours. Overall, a great stay with some minor inconveniences.

The pousada is a mixed bag with cozy rooms overlooking the river but not up to pousada standards. The service had ups and downs with a sweet gesture but some unwelcoming encounters. The location is picturesque but isolated, and the dining experience was hit or miss. The facilities are decent overall.

The Pousada is a charming place nested in a former flour mill by the Douro River. The rooms were lovely and clean, despite not being as 'antique' as expected with modern amenities. The service was top-notch, except for a slight hiccup with one team member. The location is serene, overlooking the river Douro, providing a relaxing ambiance. The dining experience, while not perfect, offered decent meals. Overall, a stunning setting with quality service.

Staying at the hotel was a mixed experience. The rooms, although elegant and spacious in the converted flour mill, had a poorly laid out design that made it hard to find a decent mirror near a plug point. The service, with friendly but unapologetic staff, was attentive in all areas except for the unwelcoming front desk. The location, terraced above the riverside with stunning views, was pretty but required longer commute times to Porto due to traffic. The dining options, while offering a good variety but falling short of expectations, had some nice personal touches like ordering eggs and fresh baked goods in the mornings.

My stay at the hotel was a mixture of pleasant surprises and a few disappointments. The rooms, though spacious and beautiful, had some issues with a leak that required a room change, which was handled efficiently. However, the furniture felt outdated for a five-star hotel, and the location, while great for relaxation, was a bit far from the city center. The service was exceptional, going above and beyond, but language barriers made communication challenging at times. The dining experience was enjoyable, with a lovely variety, and the facilities were up to high standards.